For individual appointments, kindly give us a notice regarding cancellation or rescheduling of appointments at least 24 hours before cancellation or rescheduling. 

This means any appointments canceled less than 24 hours before the appointed time will be considered as ‘Missed Appointments’. Hence, the rules about missed appointments will be applicable in such cases. (*fee applicable)

In case you are unable to attend an appointment with us and want to reschedule or cancel your appointment, please kindly use the confirmation email you received to make changes, or call/ SMS Sandy on 0475-15-9415 to reschedule. Kindly call/SMS Sandy between 8:00 a.m. to 5:00 p.m. Australia time.

Remember, your advanced notice will enable other clients to avail of our health care services as it will free up space on our booking calendar.